At BPClothesShop, we want your shopping experience to be easy, safe, and reliable. Here are answers to the most common questions:
We accept the following payment options:
Credit and debit cards (Visa, Mastercard, American Express)
PayPal
Bank transfer
Mercado Pago
All payments are processed securely.
The shipping cost is automatically calculated based on your purchase total and delivery address.
You will see the exact cost at checkout before completing your order.
We work with trusted national and international carriers:
DHL
FedEx
Each order includes a tracking number, which you will receive by email.
We ship to all of Mexico.
International shipping is also available upon request (please contact us for details).
Delivery times depend on the selected shipping option and your location:
Estimated time 2 to 7 business days
Deliveries are made Monday to Friday, between 9:00 am and 3:00 pm, excluding holidays.
For factory defects or wrong items received: BPClothesShop covers all shipping costs.
For size, model, or preference changes: the customer is responsible for round-trip shipping costs.
👉 Please see our Returns & Exchanges Policy for full details.
Yes, we use certified payment platforms and SSL security protocols to protect your personal and financial data.
Contact us within 48 hours of receiving your order by emailing [email protected] or sending us a WhatsApp message. We will resolve your case as quickly as possible.
Each product includes a detailed size guide in the description.
If you are unsure, feel free to contact us before placing your order and we will be happy to assist you.
If you have any questions or need further assistance, our customer support team is here to help:
Email: [email protected]
WhatsApp: available on our official website
We aim to respond promptly during business hours.
Canadá
México
Estados Unidos